PCN
HUB - Debt Recovery Process
This Article will explain all you nee to know about the Debt Recovery process through HUB. Initial Configuration Before you can start confirming and sending debt cases to your preferred agent, you will first need to raise a request through our ...
TickitHUB - SAR Enquiry
The purpose of this document is to explain the purpose and processes around the use of the SAR Enquiry feature. Tickit Hub permissions required for this process: Parking Charge Management SAR Enquiry The Process When you access the SAR Enquiry page, ...
Tickit Hub - Import Manager (PCN Payments)
Introduction Using the Import Manager for payment will give you the ability to bulk import payments directly into the system. This article will give you an overview of how to setup the import and how to configure it for different requirements. ...
Tickit Hub - Marking a Letter as Sent
Reading through this document will give you an quick example on how to mark a letter a sent manually via TickitHUB. Please only amend details that relate to the dates mentioned in this document. This screen allows access to other dates and details ...
Tickit Hub - Processing a TOL
Introduction Reading through this document will give you an overview on how to process transfer of liabilities (TOLs) manually via TickitHUB. Please only amend details that relate to the dates mentioned in this document. This screen allows access to ...
Tickit Hub - Import Manager (PCN Update)
The following guide will walk you through the process of adding Debt Recovery comments to the comments area of the PCN. Tickit Hub permissions required for this process: Utilities Import Manager Creating an Import File Using the attached document, ...
TickitHUB - SAR Enquiry Input
The purpose of this document is to explain the purpose and processes around the use of the SAR Enquiry feature. Tickit Hub permissions required for this process: Parking Charge Management SAR Enquiry The Process When you access the SAR Enquiry page, ...
TickitHUB - New PCN Flow & Global PCN Charge Update
This article will detail the option of having a different PCN journey and how to globally update PCN charges to allow the new timeframes to take affect. Tickit Hub permissions required for this process: Tickit Setup PCN Charges The New Timeframes ...
Tickit Hub - PCN Transfer of Liability (TOL)
Introduction This process is to be followed when the liable party has informed us that they were not the person driving at the time the PCN was issued. Further Considerations Some details may be sent over which aren’t part of an Appeal but would ...