HUB - Resend a PCN to the DVLA
Introduction
This article with run you through the process of sending a PCN back to the DVLA.
Please only amend details that relate to the field mentioned in this document. This screen allows access to other dates and details that would change the state of the PCN. Please read the whole document before updating anything. If you are unsure about any part of the process, please ask the question before updating the PCN.
The Process
This will run through the simple process of changing the issue type of a PCN:
In some cases, there will be an icon on the PCN list after searching for the PCN. In the Next column, with the option to 'Force Resend to DVLA'. Otherwise, please follow the steps below.
- Firstly you will need to search for the PCN on Parking Charge Search and open it
- Then you'll need to go to the Keeper/Driver tab, and delete all existing liability details from the PCN
- Once these have been removed, you'll need to go to the '*' tab within the PCN and delete the NTO/FR send dates:
- Deleting the send date above can be done by clicking the red cross on the right hand side.
- You will only need to delete the dates which are populated
The status of the PCN will then be changed to Owner Details Required. Which will prompt a DVLA request the next time the batches are run.
In some cases, there will be an icon on the PCN list after searching for the PCN. In the Next column, with the option to 'Force Resend to DVLA'.
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